Individual Therapy

A safe place to talk, no judgement just support


Counselling is a talking therapy that helps a person to speak to a professional listener about their issues and feelings in a comfortable, confidential and safe atmosphere.

When things go well, we feel good about ourselves, we feel relaxed with others, and we can meet the demands of life. But often we go through tough times in our lives, or we may encounter feelings that affect us – sadness, anxiety, loneliness, rage, or guilt. You may be going through a trauma, such as a bereavement or a sudden change in your relationship or job. Or it may be that the situation that has been going on for some time suddenly seems to be overwhelming, and you are struggling to cope. You may want some help to address the problem at this time.  Counselling will help you make sense of what's happening to you by supporting you through life's crises.


What do your counselling sessions involve?

Your first appointment will be relaxed and a chance for you to discuss your situation with your counsellor to find out if counselling can give you the help you need.   During this meeting, the process and expectations of counselling and the relationship between you and your counsellor will be outlined and agreed upon. A counsellor is not there to sit you down and tell you what to do. Instead, they will encourage you to talk about what's bothering you in order to uncover any root causes and identify your specific ways of thinking.


During your therapy sessions, you will be encouraged to share your thoughts and emotions openly. The counsellor is there to help you and respect your views and give you time to talk about your situation. By sharing your thoughts with your counsellor, they will help you get a deeper understanding of your own emotions and what's going on in your life, as well as help you find ways to explore and find ways of coping and dealing with your problems.

The number of sessions will depend upon your individual situation or the difficulties you may be experiencing.   Sessions can take place weekly or fortnightly and could last about 6-8 sessions or may need to be long term. Your counsellor with review and discuss this with you as they support you along your journey.

All Counsellors at Dandelion Therapy Services are professionally qualified and are accredited (or working towards accreditation) with one or more professional bodies including the British Association for Counselling & Psychotherapy (BACP), or The UK Council for Psychotherapy (UKCP)


How counselling can benefit us

Life can prove difficult and affect us differently at different stages of our lives. Counselling can aid us in self-awareness and having the capability to think and feel emotions with clarity and understanding. Unlike animals, our thought processes rely on far more than instinct alone.

Life events can influence the way we think which can become a problem and affect our emotions. Historically, many years ago, psychological issues were approached with fear and unnecessarily invasive treatments. Thanks to the evolution of science and technology, we now have a clearer understanding of the human brain and are able to look at these issues in a different way.

Today, the art of talking therapies such as counselling, are used to help people come to terms with many problems they are facing, with the ultimate aim of overcoming them.

Counselling comes under the umbrella term 'talking therapies' which helps individuals in a safe, confidential atmosphere to address their concerns and any uncomfortable feelings they experience

At Dandelion Therapy Services we use a blended approach to Counselling and each session is generally tailored to the individual. There is flexibility within this type of therapy that allows for a variety of counselling formats.

It can be a great relief to share your worries and concerns with someone who acknowledges your feelings and is able to help you to deal with and overcome issues that are causing pain or making you unhappy.    Counselling can help with a wide range of problems including:


  • Abuse both emotional or sexual
  • Anger Management
  • Anxiety, Depression & Sadness
  • Bereavement
  • Bullying
  • Low Self Confidence / Self Esteem
  • Panic
  • Phobias
  • Post-Traumatic Stress Disorder (PTSD)
  • Relationship Difficulties
  • Self-harm
  • Sexuality, sexual or gender issues
  • Stress or Trauma
  • Work-Related Issues



Booking and Cancellation

Full payment for your first therapy session will be taken in advance, at the time of booking.

As our appointments are in high demand, we require at least 48 hours’ notice to cancel your appointment.

Where 48 hours or more notice has been given, your session fee will be refunded less a cancellation fee of £5.00.

Where less than 48 hours notice is given, the session will be charged in full and there will be no refund.




Getting Started is Easy


Introductory Chat

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1st Session!

What happens

Frequently Asked Questions

Our aim is to offer you an initial appointment, within 1-2 weeks, this appointment will be an assessment to establish your needs., waiting times will vary according to pressure on our resources, your own availability and the service you need. If you need help urgently, please contact your GP, contact The Samaritans via phone on 116 123 or visit their..... Read More »
Everyone’s situation is unique so this will depend entirely on your needs.  Some people require in-depth counselling over a long period, sometimes years, whilst others prefer to address a specific problem over a set period of time. We work in an open-ended manner which means you can have as many sessions as you require. We will suggest a number of..... Read More »

When your appointment is confirmed you will be able to amend this online up to 24hours before, in order to cancel 24hrs notice is required

Missed appointments will still need to be paid for unless the required notice has been given.

You are able to contact us regarding a change to your appointment with the details provided, however, counselling work will only be available during your appointed time.

We are integrative counsellors, therefore, we will blend different models of therapy ie. Person-centred, Cognitive Behaviour Therapy to best fit your needs. Integrative counselling, as the name suggests, is a combined approach to psychotherapy that brings together different elements of specific therapies.  Essentially, we are not only concerned with what works, but why it works - tailoring therapy to our..... Read More »
We as counsellors are not there to give you advice, tell you what to do or judge you in any way.  The aim of counselling is to help you come to your own decision(s), only you know how you feel in any given situation. The counsellor might sum up what they understand you have been saying so that they can..... Read More »
Counselling can help with a wide range of concerns including ·       Abuse ·       Addiction ·       Anger ·       Anxiety and stress Bereavement and loss ·       Carer responsibilities ·       Depression ·       Divorce ·       Eating disorders ·       Health issues Major life changes OCD (obsessive compulsive disorder) Phobias and fears Redundancy and work issues Relationship difficulties Sexuality Trauma Violence Worry

We will send you a link to click on prior to your session beginning. You can do this via any smart device that has a camera. You will need a space that is quiet and private that is safe, in which you can openly talk freely and express yourself in absolute confidence.

The content of the session both verbal and written remains absolutely confidential.  For your assurances, no information is shared with any third party, unless this has been discussed with you and agreed upon beforehand.

The counselling is weekly, this gives you a better chance of making progress than if you were to attend less frequently. It is important to attend regularly, especially in the early days, clients tend to get more out of the counselling than those whose attendance irregular. The exception to this is long term clients who may gradually attend fortnightly sessions..... Read More »

Contact us

Ask a question or book an appointment below.

For emergencies call Samaritans on 116 123 or visit your nearest hospital

07773 020818

Cardiff, Wales UK